Refund Policy

Last updated: November 3, 2026

Refunds are handled by Paddle, our merchant of record. Request one within 14 days of purchase if a file failed to process or the result is wrong. We review other requests case by case.

How to request a refund

Use our contact form with the email used for the purchase and the name of the file, or contact Paddle through paddle.net.

Your local consumer rights, where they apply, are not affected by this policy.